Refund policy

EXCHANGES ONLY 
NO RETURN

ONLINE EXCHANGE POLICY

• An exchange request can be initiated via our Whatsapp number 0335-5000510.
• Proof of purchase— the order confirmation email and order number must be provided.
• Exchanges are subject to verification of product condition and eligibility.
  
• Once the items are received and verified, the requested items will be shipped.
• The exchange process takes approximately 7–10 working days.
  
• Sale/discounted items are not eligible for exchange.