Terms of service
TERMS OF SERVICE — ZAINAB PRET
Overview
Welcome to ZAINAB PRET. By accessing or purchasing from our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our store.
1. General Conditions
We reserve the right to refuse service to anyone at any time. All products and prices are subject to change without prior notice.
2. Products & Availability
We try to ensure all product descriptions, images, and prices are accurate. However, slight variations in color, fabric, or design may occur due to lighting and screen differences.
3. Orders
Once an order is placed, you will receive a confirmation. We reserve the right to cancel or refuse any order if necessary (e.g., stock issues or payment problems).
4. Payments
We accept secure payments through available methods such as Cash on Delivery (COD), Easypaisa, and JazzCash (if enabled). Orders will only be processed after successful payment confirmation.
5. Shipping & Delivery
Delivery times may vary depending on your location in Pakistan. Delays may occur due to courier services, weather, or public holidays. We are not responsible for courier delays once the order is dispatched.
6. Returns & Exchange
We offer exchanges only in case of defective or wrong items delivered. Customers must inform us within 3 days of receiving the order. Items must be unused, unwashed, and in original packaging.
7. Refund Policy
Refunds are only applicable in rare cases where an exchange is not possible. Shipping charges are non-refundable.
8. Customer Responsibility
Customers are responsible for providing accurate shipping details. We are not responsible for lost orders due to incorrect information.
9. Privacy Policy
Your personal information is kept confidential and is only used for order processing and customer support. We do not sell or share your data with third parties.
10. Changes to Terms
ZAINAB PRET reserves the right to update or modify these Terms at any time without prior notice.